Kāinga Ora confirms new structure for its reset

The agency confirmed that net 620 roles will be removed of which 194 are vacant.

Changes are predominately from its back-office and corporate functions – frontline tenancy management roles are not impacted.

Formal consultation and staff feedback has resulted in changes to the proposal with extra roles added to the structure in key areas.

The agency is also entering into a second round of consultation with parts of its Finance group and a central North Island community engagement and partnerships team.

Kāinga Ora Chief Executive Matt Crockett says that the agency is committed to having the right structure in place so it can deliver on its reset. That is why there will be a further round of consultation for these two areas of the business as the feedback from staff has resulted in some changes to the original proposals being made for further consideration.

“It is clear from the consultation process that our people want the reset to work. They have provided valuable feedback on the original proposal, with constructive ideas, and we have made some changes to those original proposals as a result,” says Mr Crockett.

“We need an organisational model and workforce that reflects our new, narrower focus on managing and providing social housing. We also need to align our back-to-basics focus, and reduced volume of activity, while enabling more cost-effective provision of housing and support services to our tenants.

“We have listened, and we have been agile where we can. These decisions are about setting Kāinga Ora up to be successful. We will be able to deliver to what the government expects of us, and the workforce changes will not negatively impact the support and services we provide to tenants,” says Mr Crockett.

The second round of consultation for the two areas concludes on 28 May. Kāinga Ora will transition into the new structure on 1 July 2025.

For more information, updates will be provided on the Kāinga Ora workforce changes page.

Kāinga Ora headcount numbers as of:

• 31 December 2023 – 3,514
• 31 December 2024 – 3,018
• 30 April 2025 – 2,821