Whakapā mai

Ngā pātai ahuwhānui me ngā pātai kairēti

Mō ngā uiui me ngā whakahokinga whakaaro katoa, whakaotihia tā mātou puka tuihono
Waea koreutu: 0800 801 601 (Aotearoa anake)
Whakapā mai ki tā mātou Pokapū Tautoko Kiritaki e whakautu ana i ngā uiui katoa mai i te 8am ki te 6.30pm, Mane ki te Paraire me ngā waea kōhukihuki i te ao i te pō.
Ngā kaiwaea i tāwāhi: +64 4 439 3253 i waenga i te 8am i te ata ki te 6pm i te pō NZT.
He utunga ā-ao te utu.

Me tuhi:

Kāinga Ora – Homes and Communities
National Office
PO Box 2628
Wellington 6140

Ō mātou wāhi: toro mai ki ā mātou tari o Kāinga Ora i ngā wā katoa i waenga i te 9 i te ata ki te 4 i te ahiahi, Mane ki te Paraire.

Te tukanga tuku urupare mai, tuku amuamu rānei

Pānui atu anō mō te Tukanga urupare me ngā amuamu a Kāinga Ora.

Ngā ratonga kaiwhakamāori me te tānga

Connecting Now

Ko Connecting Now ko tētahi ratonga kaiwhakamāori utukore mā te waea ka tukuna kia kōrero mai koe ki a mātou ki te reo e tau ana ki a koe. He neke atu i te 40 ngā reo rerekē o Connecting Now, ā, ka taea e koe te tono ki ērā ina waea mai koe ki a mātou.

New Zealand Relay Service

Ka taea e ngā kiritaki turi te whakamahi i te New Zealand Relay (NZ Relay) ki te whakapā mai ki a mātou.

Torohia te paetukutuku a New Zealand Relay Service(external link)mō ētahi mōhiohio anō.

Ngā urupounamu mō te whai whare

Mō ngā āwhina me ā mātou hua whai kāinga:
Īmēra: firsthome.enquiries@kaingaora.govt.nz

Ngā uiui pāpāho

Mēnā nō tētahi whakahaere pāpāho koe, ā, he uiui tāu mō Kāinga Ora – Homes and Communities, īmēra ki: mediaenquiries@kaingaora.govt.nz

Kaua e whakamahia tēnei wāhitau īmēra mō ngā uiui kiritaki, arowhānui, pakihi rānei.

Ngā uiui pāpāho e hāngai ana ki ngā kiritaki a Kāinga Ora

Ka taea anake e mātou te whakarato kōrero mō ngā āhuatanga e hāngai ana ki ngā kiritaki takitahi mēnā kua waitohu te kiritaki i tētahi puka Consent to Disclose Information to Media [PDF, 119 KB] e tuku mai ana i te whakaaetanga ki a mātou ki te tuku i ngā mōhiohio hāngai.

Ka whakaae mātou ki te kape kua matawaihia, kua whakaahuangia rānei o te puka kua oti mēnā ka tukuna mai ki a mātou mai i te wāhitau īmēra i tā mātou mauhanga mō te kiritaki.

Ka taea hoki te tuku mai i tētahi kape i waitohua kua matawaihia, kua whakaahuangia rānei o te puka kua oti mai i tētahi atu wāhitau īmēra mō te kiritaki.  Engari me mātua whakauru koe i tētahi kape kua matawaihia, he whakaahua rānei o te kāri tautohu a te kiritaki, ko te painga atu me te kitenga o te whakaahua me te waitohu ki te ID.

Te pūrongo i te tinihanga ā-kaimahi, ā-kairēti, ā-kaikirimana rānei

Ki te kite ā-wheako koe, ki te kite rānei koe i ngā kaimahi, i ngā kairēti, i ngā kaikirimana rānei a Kāinga Ora e hē ana te mahi, te whanonga rānei ka taea te pūrongo mai ki tō mātou Integrity team. Ko ētahi tauira o te tinihanga ko te rēti anō i ō mātou whare noho, ko te raweke hua pūtea, ko te whakapōhēhē, ko ngā pānga taupatupatu rānei.

• waea: 0800 8355 469 – 24 haora, 7 rā i te wiki
• ka taea e koe te tuku pūrongo kirimuna ki Integrity Line NZ – Aho Ngakaupono(external link)
• whakaoti i tā mātou puka ngā urupounamu ā-ipurangi mā te tīpako i 'Suspected fraud'

Mā te Wāhanga 80 o te Public and Community Housing Management Act 1992 (PACHMA)(external link) ka taea e Kāinga Ora; te tuhi atu ki te tono mō ngā kaupapa tauwhāiti, hei tauira, te whakamahi hē i ngā pūtea. Ka tukuna te pānui ā-tuhi i raro i te Kāinga Ora PACHMA Code of Conduct [PDF, 409 KB], ka tukuna i raro i te wāhanga 86 o te PACHMA.

Ngā urupounamu mō te whanaketanga ā-tāone

Mō ngā urupounamu e hāngai ana ki ngā whanaketanga nunui

Waea: 0800 801 601
Tuhi ki:

Kāinga Ora – Homes and Communities
Hobsonville Office
PO Box 84143, Westgate
Auckland 0657

Mō ērā atu urupounamu whanaketanga ā-tāone katoa

Waea: 0800 801 601
Tuhi ki:

Kāinga Ora – Homes and Communities
PO Box 74598, Greenlane
Central Auckland 1546

Ngā tono Official Information Act (OIA)

Ko ngā mōhiohio ōkawa ko ngā mōhiohio katoa e puritia ana e tētahi tari ka taea te tono e te marea. Ka taea te whakauru ki ēnei tono:

• ko ngā tuhinga, ko ngā pūrongo, ko ngā manatu, ko ngā reta, ko ngā īmēra, ko ngā hukihuki hoki
• ko ngā mōhiohio kāore i tuhia, pērā i ngā mauhanga ataata, rīpene rānei
• ko ngā take mō ngā whakatau mōu
• ko ngā puka ārahi e whakatakoto ana i ngā ture ā-roto, i ngā mātāpono, i ngā kaupapahere, i ngā aratohu rānei mō te rapu whakatau
• ko ngā rārangi take, ko ngā meneti hoki o ngā hui, tae atu ki ērā kāore i te tuwhera ki te marea.

Hei tuku i tētahi tono OIA, whakaotihia tēnei puka, ā, ka whakahoki kōrero mātou ki a koe i roto tonu i te 20 rā mahi.

Te tono kōhukihuki

Ka tono pea koe kia kōhukihuki te whakautu ki tō tono, ā, ki te pērā me mātua tuku koe i ngā pūtake mō te rapu mōhiohio kōhukihuki.

Ka arotakengia e Kāinga Ora mēnā he tika kia wawe te whakautu ki tō tono i runga ake i ētahi atu tono me ā rātou mahi noa. Engari, ko ngā wā whāiti mōrahi kei roto i te OIA hei whakaroa, whakawhiti me te tuku whakatau mō tō tono, ka noho tonu.