Supplying goods and services to us
Kāinga Ora requires external suppliers to help us build better, brighter homes, communities and lives.
Working for us
Our preference is to use existing supply arrangements (contracts and panels) before we approach the market with new tender opportunities. New opportunities to provide goods, services or refurbishment works over $100,000 and new construction works over $9 million will be advertised on the Government Electronic Tendering Service. This free service is provided by the Ministry of Business, Innovation and Employment.
If you are interested in doing business with us you can register by visiting gets.govt.nz(external link)
All our procurement activities are governed by our procurement policy which can be found here. Download the Kāinga Ora Procurement Policy [PDF, 164 KB].
Our contractors’ safety is very important to us, so we have worked with our Health & Safety business partners to make H&S Pre-qualification a requirement for all suppliers who want to provide construction services to us.
Suppliers must have H&S Pre-qualification before they supply construction services to our agency.
Our Code of Conduct for Practices Onsite is a set of rules for any Contractors working on any of our sites, which include occupied or unoccupied property and it also extends to common property, including driveways. It sets out standards of conduct of your employees, subcontractors, subcontractors' employees, suppliers, suppliers' employees and visitors when engaged on contract works or services.
Download the Kāinga Ora Code of Conduct [PDF, 349 KB]
If there is no specific contract for the goods and services ordered on a purchase order, Kāinga Ora’s general terms and conditions will apply.
Suppliers will be deemed to have accepted these general terms and conditions when supplying any good / service to us.
Download Kāinga Ora's general terms and conditions [PDF, 329 KB]
MBIE establishes standards of good practice for the procurement of goods, services and works by the New Zealand Public Sector. Kāinga Ora applies these standards to our procurement activity.
MBIE has a guide that is part of a Government initiative to help suppliers better engage with Government and support good procurement practice.
How to supply to Government - the guide(external link)
The guide:
- provides an overview of the Government market
- describes the rules and processes that Government agencies follow to buy goods and services
- outlines where to look for Government opportunities
- provides tips on preparing and submitting a tender, to help you improve your chances of being chosen to provide goods or services to the Government
- explains the common jargon used in the tender process.
For more information read the Government Procurement website – information for suppliers(external link).
We manage supplier feedback and complaints in line with MBIE’s Guide to Supplier Feedback and Complaints.
If you have any concerns or feedback about a particular procurement process, email ProcurementComplaints@kaingaora.govt.nz and we will confirm receipt of your communication within 48 hours.
MBIE also offers a confidential supplier feedback service.
The process for making a formal complaint is set out in the Guide to Supplier Feedback and Complaints(external link).
We work in partnership with five Maintenance Partners to maintain our homes across New Zealand. More than 190,000 New Zealanders live in our homes, and each financial year we spend over $500m maintaining and improving them.
Find more information if you are interested in exploring possible trade work opportunities with one of our Kāinga Ora Maintenance Partners in your region.
Contact us
If you change your bank account information, address, company name or any other information previously provided, email us at newsuppliersetup@kaingaora.govt.nz so our Purchase to Pay team can make the necessary changes.
All queries about current tender opportunities must be sent according to the details in the particular tender.
For any general questions or feedback contact our Procurement Team at procurement@kaingaora.govt.nz.
Page updated: 15 December 2025