MyKāingaOra

Register online

Current tenants can sign up for MyKāingaOra, all you need is your customer reference number, and to have your email address or mobile number registered with us.

https://my.kaingaora.govt.nz/(external link)

What can you do

Once you have registered for MyKāingaOra, you will have access to a variety of helpful functions.

Rent information

• See your rent account balance and history
• View your current rent balance and next review date
• Create an arrangement for rent or maintenance debt

Maintenance

• Create and view general (non-urgent) maintenance jobs
• Add a photo to a maintenance job request

Personal information

• Add/edit bank account details
• Check and update your Profile information (e.g. mobile number, email address)
• View and download some of your letters online
• Add/delete your consented parties

Other information

• See who your Housing Support Manager is and all upcoming appointments (like annual inspections)
• Access Wellbeing services, like Healthline (1737), Police 105 service
• Find information about keeping healthy in your home, and tips to fix small issues.

Different languages

MyKāingaOra is also in six different languages:

• Te Reo Maori
• Simplified Chinese
• Traditional Chinese
• Samoan
• Tongan
• Hindi

To change to a different language, click the 'Languages' dropdown in the top right-hand corner of your home screen, and select your choice.

Save MyKāingaOra to your device home screen

You might find it easier to access MyKāingaOra from the home screen of your phone or other device, instead of typing the web address into an internet browser all the time.