Visits and access
Sometimes your home will need repairs. See what we can do for you and what you might be able to do yourself.
Watch below to see what’s good to know when we may need to visit you at home.
Ka āta tirotirohia ngā whare katoa a Kāinga Ora kotahi wā i te tau i te itinga iho hei hihira i ngā mea pērā i ngā pūoho auahi, me te tiaki e pai ana te mahi o ngā mea katoa. Ka toro atu pea mātou ki a koe i ētahi atu wā ina hiahiatia, ā, ka whai wā anō koe ki te whakamōhio mai ki a mātou mēnā me whakatika tētahi mea.
I mua i tō hūnuku atu, ka toro mātou ki tō kāinga me te hoatu i tētahi Property Condition Report ki a koe hei waitohu.
Kia hia te roa o ngā toronga?
I te nuinga o te wā ko te roa o te toronga ko te 40 meneti. Mā mātou e hihira:
- ka whakatutuki te āhuatanga o tō kāinga i ā mātou paerewa tautiaki
- ka whakatutuki te papanoho i te Building Act, i ngā waeture mō te haumaru ahi anō hoki
- kua whakamau ngā pūoho auahi, ā, e tika ana te mahi
- e whakatutuki ana koe i ō herenga hei kairēti
- e whakatutuki ana mātou i ā mātou herenga hei kairetiwhare.
Te pānui i mua i tā mātou toro atu
Ka whakamōhio atu mātou ki a koe mā te reta e 48 hāora i mua i tā mātou tae atu ki te toro atu ki a koe i te kāinga. Ki te kore te wā e pai ana ki a koe, tēnā whakamōhiotia mai mā te waea ki 0800 801 601, ā, ka whakaritea tētahi atu wā.
Ko wai me noho i te kāinga
Me noho tētahi pakeke i te kāinga mō te toronga ā-tau - ko te painga ake ko te tangata nāna te whakaaetanga retihanga i waitohu. Ki te kore tērā e taea, e pai ana tāu whakarite kia noho tētahi hoa, tētahi whanaunga rānei, he pakeke ia, kia noho kē i reira.
Ko wai ka mahi i te toronga ā-tau?
Ko tētahi mema rōpū nō Kāinga Ora, ko tētahi kamupene āta tirotiro papanoho rānei. Me whakaatu ki a koe ngā kaitirotiro katoa i tā rātou tautohu. Ki te kore rātou e whai i tētahi, me tono kia noho ia ki waho me te waea wawe mai ki a mātou ki 0800 801 601.
Page updated: 4 July 2023