What do you need help with?

Making a complaint

If you wish to make a complaint, please complete our general feedback and enquiries form. 

This is a...

Does this impact your health or safety?

Some examples could be: 
- Bad water leaks, no hot water or cold water
- Issues with your toilet, shower, basin or sewage. Blocked or overflowing drains
- Gas leaks or gas not working
- Power not working
- Security issues like a broken exterior door, lock or window
- Fire safety, broken smoke detectors, clear ways to exit in an emergency

If any of these apply, please contact us on 0800 801 601 and select Option 4 – repairs and maintenance.

Try requesting this job in MyKāingaOra

For any non-urgent repairs or maintenance, you can log it online using MyKaingaOra

Kua whakahoungia te whārangi: 26 Haratua 2026